Privacy Policy

This Privacy Policy sets out how ‘Universal Fancy Dress’ uses and protects any information that you give us when you use this website.

‘Universal Fancy Dress’ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy. We will not disclose information about our customers to any third parties except where it is a part of providing a service to you. For example, arranging for goods to be despatched to you, or customer research as detailed below. We do not hold any payment details as this is processed through our secure Payment Gateway (Realex).

‘Universal Fancy Dress’ may change this policy from time to time by updating this page. You should check the page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• Your name
• Contact information, including email address and telephone number
• Demographic information, such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following purposes:

• Internal record keeping.
• Use of the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided. 
• From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and saves time each time you visit ‘Universal Fancy Dress’. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can usually modify your browser setting to decline cookies, if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and those sites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to complete a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to, or emailing us, at: [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission, or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the ‘Data Protection Act 1998’. A small fee will be payable. If you would like a copy of the information held on you please write to :

Universal Fancy Dress

Creative Park

Riverside Industrial Estate

Langley Park

Co Durham DH7 9TT

Tel: 01767 311367

sales@universalfancydress.co.uk