Universal Fancy Dress

Delivery Information

We have a variety of delivery options to suit your requirements, which we keep at realistic prices reflecting the cost to us. All orders of £70.00 or above are delivered free of charge using Royal Mail 1st Class Recorded Post. Orders below £10 can be sent by Royal Mail Standard service for just £2.50. For orders with a value over £10 we use signed for services to avoid the disappointment and inconvenience of lost parcels.

 

Deliveries are subject to availability. If we have any problem with fulfilling your order we shall try to contact you by telephone, but if unable to do so, will send an email. You will receive an email confirming the dispatch of your order.

 

We aim to dispatch orders within 1 working day. Most items are delivered from stock, however a few items may be subject to longer delivery times. This will be indicated in the item description. Delivery should be within 1-3 days of dispatch within the UK, or 10 days for International orders.

 

Our daily cut-off order time is 1pm. We may process orders received after this, but cannot guarantee to do so. If your order is urgent, and you are placing it after this time, please telephone to check if we are still able to process it that same day.

 

If you are not available to accept delivery at home during normal working hours, we suggest that you request that the goods be delivered to a work address rather than your home address.

 

International postage rates vary widely depending upon weight. Please contact us when placing your order so we can quote you the best-value delivery option.

 

Details of Services Used

 

   Service

   Order Value

   Delivery Charge

Royal Mail 2nd Class Standard

£0 - £10

£2.50

Royal Mail 1st Class Standard

£0 - £10

£3.50

Royal Mail 2nd Class Signed For

£10 - £70

£4.50

Royal Mail 2nd Class Signed For

Over £70

Free

Royal Mail 1st Class Signed For

£10 - £70

£5.50

Next Day Delivery  (by 5pm)

£0 - £999

£8.99

Next Day Delivery (by 1pm)

£0 - £999

£11.99

Next Day Delivery (Saturday)

£0 - £999

£13.99

International Signed For

All overseas orders

Please enquire for Price

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Royal Mail Standard Service

This is not a guaranteed service. Royal Mail state “Second Class mail offers excellent value for money. We aim to deliver you mail within three working days of sending”. Although Royal Mail are generally reliable, parcels can take much longer.

 

Royal Mail 1st Class

This is not a guaranteed service, but Royal Mail state “First Class mail aims to deliver your letter or packet the next working day, including Saturday”. Although Royal Mail are generally reliable, parcels can take much longer.

 

Royal Mail Recorded Signed For Delivery

This is a low cost trackable service. Parcels can be sent using the 1st  or 2nd  class service, but are signed for and trackable. Most parcels sent using this service arrive within the estimated delivery times stated by Royal Mail.

 

Next Day Delivery

Orders will be sent using either 24 hour courier or Royal Mail’s next day service.

  • Orders must be placed before 1pm, although you can phone or email after this time to check if we are still able to accept your order for this service.
  • Royal Mail and Courier deliveries are only made Mon-Fr, so if you require your item on a Saturday please choose that service.
  • Parcels will be delivered before 5pm and will need a signature. If no one is there to sign, you will need to rearrange delivery time or collect from the specified depot.
  • All orders are trackable.
  • Service applies to UK mainline only. Please contact us for details if you think you may not be within the area covered.
  •  

Next Day Delivery (Saturday)

  • This service is only available to UK residential addresses with full postcode.
  • Orders must be placed before 11am on Friday.
  •  

International Deliveries

We ship internationally, but only use the Royal Mail International Signed For service. This is to minimise the possibility of lost parcels, and to ensure that your parcel is delivered as quickly as possible. Due to the wide price variations depending on weight of parcel, please contact us and we can give you the correct price for your order.

 
FIND US :
on Twitter | on Facebook  Tel: 01767 627022 email: enquiries@universalfancydress.co.uk